Return & Exchange Policy.

Return & Exchange Policy
Last Updated: 5/9/2025

At Luvrr Co., your satisfaction is our top priority. If for any reason you're not completely happy with your purchase, we're here to help.

Returns

• You may return items within 14 days of delivery for a refund or store credit.

• To be eligible for a return, items must be:

  • Unworn, unused, and in original condition

  • In the original packaging with all tags attached

  • Accompanied by proof of purchase

Non-Returnable Items

• Sale or clearance items

• Gift cards

• Personalized or custom-made products

• Intimate or hygienic goods (e.g., earrings, lingerie)

How to Start a Return

To initiate a return, please email us at luvrrco@gmail.com with your order number and reason for return. We’ll provide return instructions and shipping details.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at luvrrco@gmail.com.

Refunds

Once we receive and inspect your returned item, we’ll notify you about the status of your refund. If approved, your refund will be processed to your original method of payment within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Need Help?

Contact our support team at support@luvrrco.com for any return-related questions.